Here are answers to some commonly asked questions.

The first step is to contact us via contact with information on what it is you are looking for in your new board. Robin will then get back to you and discuss your needs.

It helps to have looked through some of the designs on this site to see if anything aligns with what you are looking for. This will help us start the discussion from a meaningful common point.

If your needs require a brand-new design, that will surface in this discussion.

We do require a deposit upfront before we start working on the order!

Most of our boards are shipped off the island so we can ship a board to the mainland. The shipping rates are very unpredictable and are based on the size of the board. We have spent considerable effort researching the most reasonable and effective means of safely shipping surfboards.

Because of the prohibitive shipping costs for a surfboard, we cannot ship to countries outside the US! For anyone who is interested, we can certainly investigate shipping to other countries, but it is not something we have done.

However, if you are in Australia, we are setting up a shaping room in New South Wales and would be happy to build a board for you. Please feel free to contact us if this is of interest.

We already ship fins all over the world, and currently are available in both Hawaii and Australia.

If you are interested in our fins, please check out the selection shown on our sister site HANALEI FINS Once you find something you are interested in contact and we can get the ball rolling to get them to you. Most of our fins are available for purchase directly from the HANALEI FINS website.

Currently, we make fins for either GEARBOX, DUAL TAB, or FUTURES! We can also do glass-on fins and center fins. We have an extensive range of CNC machined fins featured on the HANALEI FINS site, so be sure to check it out.

We do a small amount of laminating ourselves, primarily only epoxy.

We have a fantastic laminator we have worked with for many years that does the bulk of our laminating work. The laminating shop is Imua Fiberglass, and the laminator is Dave Implom. Dave is a very experienced craftsman, and due to our longstanding working relationship, he thoroughly understands our requirements and quality.

The reality is we can do either of these resin types.

Many of our boards use a hybrid system where the primary laminating is done with polyester, but then we use epoxy to apply our V-Lam bamboo veneers.

The lead time on epoxy boards is much longer than on polyester boards, so plan accordingly. Of course, epoxy boards are also more expensive than polyester due to the increased resin costs and charges for laminating with epoxy.

Arctic Foam is our primary blank supplier. We have had a long relationship with them and exclusively use their foam. Blanks are available directly on the island, or we get them from Oahu, so we have a wide choice of blanks. We also order custom blanks from the mainland that meet our rocker needs or for triple stringers or custom T-band stringers.

We use custom-cut blanks made on the island or Marko Foam for EPS boards.

Fins are not included in the price of our surfboards. We will happily provide a quote for the fins when enquiring about the price of a surfboard.

However, we offer a discount on a set of fins when buying a surfboard!

Because we are the designer and manufacturer of the GEARBOX Fin System, that is the only system we offer other than regular Bahne longboard boxes.

We utilize the GEARBOX system because it offers the best strength, and all of our fins are designed for the system. Plus, our layouts are optimized for this system.